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JorDub56
03-10-2017, 07:24 AM
Today around 8:00 AM after completing Ultra Spike Walker and Ultra Weeping Prophet i made two shapers star keys after completing the run. After completing the run i attempted to return to my club and i crashed with an error message saying that it had failed to load character and to restart my game. After restarting my game and loading back in the shaper star keys where no longer in my inventory as well as the two eclipse keys i had used in the run, also the loot a had gathered during the runs had also dissapeared from my inventory. After re-logging i loaded in both times as lunar lancer despite having changed to shadow hunter both times.

Would like to know if there is any way i can get the shapers star keys back? I would appreciate the feedback. GT "JorDub56"

Pandorumz
03-10-2017, 12:37 PM
Put in a ticket to trion support. They respond in usually 3-5 working days. And they should be able to give you them back. If not they'll usually reimburse you in some other fashion.