View Full Version : Credits not put in account

02-19-2017, 09:09 PM
Yesterday on the xbox one I made 2 purchases of 750 credits.Instead of having the total 1500 credits i only received 750 credits. I have both receipts from microsoft for the payments.
My gamertag is LilBroFett. Any help would be appreciated.
My ticket number is 835752

02-20-2017, 12:41 AM
Thank you for submitting a ticket. I did make sure that your ticket is in our system. Your ticket will be responded to asap. We respond on a first come first serve basis. Thank you for your patience.