View Full Version : haven't received my credits twice

01-25-2017, 08:11 AM
I bought 750 credits twice and haven't received them yet. I submitted 2 tickets but no response. If someone can help me, please do.

01-25-2017, 10:28 AM
All I know is on the main page of the support page, it says they're experiencing high levels of tickets. You're just going to have to be patient. It took over 2 weeks for them to finally respond to me.

01-25-2017, 02:50 PM
Hey there! I confirmed your tickets were still moving up the queue, and our CS team will respond as soon as they can.

01-25-2017, 07:31 PM
Alright, thanks a lot.