View Full Version : Empowered Gems Bugged

01-16-2017, 02:51 PM
Around a week ago, I attempted to unsocket all three of my empowered gems. The three of them disappeared. I submitted a ticket to the support team almost 6 days ago and have yet to receive any response at all. I tried a few times to post on the forums from my phone, but had to wait until I could download Trove on my PC just to hit Mastery 2. That was also an inconvenience. I can understand the support team is busy with the beta releasing on console; that being said, I'm not quite sure where to go from here. Any suggestions?

01-16-2017, 03:18 PM
The best you can do is really wait. They have a schedule on replying the ticckets

01-16-2017, 03:24 PM
A schedule? I've had other people submit tickets after mine and get a response before I did. Doesn't quite make sense to me.